Warranty Policy

At OrcaGears, we are committed to providing reliable and high-quality products. Our warranty policy is designed to ensure peace of mind and customer satisfaction for purchases made through orcagears.com.

Warranty Coverage
Most OrcaGears products come with a limited warranty, the duration of which may vary depending on the specific product. The warranty period for each product will be clearly mentioned on the product page or packaging.

The warranty covers:

* Manufacturing defects
* Functional failures under normal usage conditions
* Defects in materials or workmanship

Warranty Claim Process
If you experience any issues with your product during the warranty period, please contact our support team via WhatsApp at +91 90924888444 with the following details:

* Order ID
* Product name
* Description of the issue
* Clear photos or videos showing the defect

Our team will review your request and guide you through the next steps, which may include troubleshooting, replacement, or repair based on the issue.

Warranty Resolution
Depending on the nature of the issue, OrcaGears may:

* Provide troubleshooting assistance
* Offer repair service
* Replace the defective product
* Provide a replacement part, if applicable

The final resolution will be determined after inspection of the product.

Warranty Exclusions
The warranty does not cover:

* Damage caused by improper installation or misuse
* Physical damage, accidents, or water damage (unless the product is specified as waterproof)
* Normal wear and tear
* Unauthorized modifications or repairs
* Damage caused by power surges or external factors
* Products without valid proof of purchase from orcagears.com

Shipping for Warranty Claims
Customers may be required to send the product to our service location for inspection. Shipping charges for sending the product to us may be borne by the customer unless otherwise specified.

Warranty Limitations
The warranty is limited to repair or replacement of the defective product only. OrcaGears shall not be liable for any indirect or consequential damages resulting from the use of the product.

Need Assistance?
For warranty support or queries, please contact us via WhatsApp at +91 90924888444. Our team will be happy to assist you.